FLOW
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Functional Learning & Operational Workflows

Close the gap between
go-live and return

The AI-powered adoption layer for your applications. People learn the system while they work in it, not in training they forget. No code, any browser app, live in minutes.

The adoption gap

Go-live isn’t adoption

The platform works. The people using it decide what it returns. The gap between the two is already on your P&L.

~30%

of software spend wasted on tools people barely use.

$15-22

per repeat “how-do-I” ticket - and hundreds every month.

9%

of the workday lost simply navigating between applications.

Industry baselines · Gartner, Zylo, MetricNet

The solution

The software stays the same. The way people use it does not.

FLOW sits above the applications your teams already use and guides them through the work as it happens. Nothing in the underlying system changes. The same layer works across every browser application in your estate.

Code snippet Browser plugin Live in minutes
<script src="https://cdn.trinetix.flow/embed.js"></script>
app.yourcompany.com
Inside FLOW

Guidance for every moment people get stuck

Onboarding, daily work, failed submissions, feedback. The same layer covers all of it, inside the application itself.

Guided tours

Step-by-step walkthroughs that adapt to each role, so new users reach productivity on their own.

Tooltips

Answers in context, right beside the field or button - removing hesitation before it turns into a ticket.

Pop-ups

The right message at the right moment - so important changes and critical steps are never missed.

Validation & enforcement

Clean data, kept clean at the source - required fields enforced and wrong actions stopped before they happen.

Automations & launchers

Many steps, one click. Long, repetitive flows run from a single action, freeing time for real work.

Resource center

Self-service, one click away. A searchable in-app hub so routine questions resolve themselves.

Surveys

NPS, rating scales and open feedback captured in context, at the moment the experience happens.

AI Error validation

Identifies a failed submission or a user stuck mid-process and presents the approved resolution proactively, before a support ticket is raised.

Generated FAQs

The engine drafts FAQs from recorded processes. Your team approves them and they publish into the in-app help center as governed content.

The intelligence layer

AI that answers from your systems, not from the internet

Every answer traces back to a document your organization owns. Nothing crosses between customers, and nothing is invented when the answer is not there.

  • AI Context EngineKnows how your application works, from your own content.
  • FLOW CopilotAnswers in plain language, then starts the guided tour if that is faster.
  • AI Proactive HelpSteps in when someone stalls, and only when the answer is certain.
Your content Your AI account Your spend limits
FLOW Copilot · private
UserHow do I split this opportunity across two regions?
FLOW CopilotOpen the opportunity and choose Split by territory. I can walk you through it right here in the app. Start guided tour
UserYes, take me through it.
FLOW CopilotStarting now. I will stay with you for all four steps.
Answer sourced from your content
Guided tour running in your app
Analytics

Adoption you can measure

FLOW owns the analytics end to end - so you can see where adoption breaks and close the gap continuously.

app.trinetix.flow/analytics
Business outcomes

This is the return on your investment

30-50%
Faster onboarding
40-60%
Lower support load
~70%
Higher process compliance
20-40%
Fewer errors

Typical ranges from Trinetix deployments

Technology creates potential.
Adoption creates value.

See FLOW running on your own application, not a sandbox. Pick the system below and we will show it guiding the workflow that costs you most today.